Shipping Policy

Most Lumi Tape orders are estimated to arrive within 8–14 days. Delivery times are estimates and may vary depending on destination, carrier delays, holidays, weather, or other circumstances outside our control.

Orders are prepared for fulfillment as quickly as possible after payment is confirmed. Orders placed on weekends or holidays begin processing on the next working day.

Tracking information will be provided when available after the order has shipped. Customers can use their tracking information to follow the progress of their delivery. Some tracking updates may only appear after the carrier scans the package.

Occasionally, shipping carriers may experience delays. If an order takes longer than the estimated delivery window, customers can contact LumiTape for assistance.

Customers are responsible for providing a complete and accurate shipping address at checkout. If an address needs to be corrected, customers should contact LumiTape as soon as possible. Address changes may not be possible once an order has entered fulfillment or shipped.

If an order arrives damaged or incorrect, or there appears to be an issue with delivery, customers should contact LumiTape with their order number and relevant photos or information so we can review the issue and help provide an appropriate resolution.

For anything related to shipping or an existing order, send us a message through our contact form with your order number and the email address used at checkout.